Whether using individual store phone numbers or a one-number setup,
TMS® can automatically reroute inbound calls to other stores or
call centers for processing. Orders can be taken from any location and
seamlessly routed to the closest available delivery store. Your customers
never have to hear a busy signal or be put on hold again.
Since 1978, our development has been based upon an ANSI standard,
cross-platform language that allows our software to run on DOS, Windows,
UNIX, Linux, VMS, and other systems. This allows us to focus our development
efforts on the hardware and software features you want, regardless
of computer platform.
This continuity has made our call center applications some of the
most stable and reliable in the industry, and made it possible for
us to offer more features than other vendors. Many of our customers
are using TMS systems long after competitors’ systems have required
upgrades or replacements.
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